Job Description
Join Oakland's premier community retail destination as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service while supporting our vibrant local economy. Enjoy flexible scheduling, competitive pay, and a team-oriented environment in the heart of Oakland. Perfect for students, parents, or career-changers seeking meaningful part-time work with growth opportunities.
Responsibilities
- Deliver personalized customer service through in-person and digital channels
- Process transactions accurately using POS systems while maintaining cash handling integrity
- Curate and maintain product displays to showcase local artisan collections
- Resolve customer inquiries with empathy and solution-oriented approaches
- Collaborate with team members to optimize store operations and inventory flow
- Participate in community engagement initiatives and local event promotions
- Contribute to a positive, inclusive workplace culture that celebrates Oakland's diversity
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Proficiency with POS systems and basic inventory software
- Strong communication skills with ability to engage diverse clientele
- Flexible availability including weekend and holiday shifts
- High school diploma or equivalent; college students welcome
- Valid California driver's license (for occasional vendor pickups)
- Passion for supporting local businesses and Oakland community values