Job Description
Join our dynamic team as a Part-Time Customer Experience Specialist in the heart of Charlotte! We're seeking enthusiastic individuals who thrive in fast-paced environments and are passionate about delivering exceptional service. This role offers flexible scheduling (20-25 hours/week) with competitive pay and growth opportunities. Enjoy a modern workspace in Uptown Charlotte with free parking and proximity to public transit. Perfect for students, career changers, or anyone seeking work-life balance in a vibrant city.
Responsibilities
- Deliver exceptional in-person customer service through personalized assistance and product knowledge
- Process transactions accurately using POS systems while maintaining cash handling compliance
- Support visual merchandising efforts to maintain an inviting store environment
- Collaborate with team members to resolve customer inquiries and operational challenges
- Assist with inventory management and stock replenishment procedures
- Contribute to store cleanliness and safety standards
- Participate in seasonal promotions and special events
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or retail experience preferred
- Strong communication skills with ability to multitask in busy settings
- Basic math proficiency and comfort with technology (POS systems)
- Flexible availability including evenings and weekends
- Positive attitude with problem-solving mindset
- Valid North Carolina ID and reliable transportation
- Ability to stand for extended periods (4+ hours)