Job Description
Join Metro Retail Group's dynamic team as a Part-Time Customer Experience Specialist in the heart of Manhattan! We're seeking passionate individuals to elevate our luxury retail brand through exceptional service. Enjoy flexible scheduling, competitive pay, and career growth opportunities in a vibrant NYC environment. Perfect for students or professionals seeking work-life balance while gaining valuable retail experience.
Responsibilities
- Deliver personalized customer service through in-store consultations and product demonstrations
- Manage point-of-sale transactions and inventory with precision using our retail management system
- Collaborate with visual merchandising team to maintain brand standards and store aesthetics
- Process online order pickups and assist with omnichannel fulfillment operations
- Train on new product launches and seasonal collections to maintain expertise
- Support loss prevention protocols and store security procedures
- Participate in team huddles and performance reviews for continuous improvement
Qualifications
- Minimum 1 year retail or customer service experience preferred
- Strong communication skills with ability to engage diverse clientele
- Proficiency in POS systems and basic inventory management software
- Flexible availability including weekends, evenings, and holidays
- High school diploma or equivalent; college students encouraged to apply
- Ability to stand for extended periods and lift up to 25 lbs
- Valid work authorization and eligibility to work in the US