Job Description
Join Metro Retail Group's dynamic team as a Part-Time Customer Experience Specialist in Detroit! We're seeking energetic individuals to deliver exceptional service at our flagship downtown location. This role offers flexible scheduling, competitive pay, and growth opportunities within our expanding retail network. If you thrive in fast-paced environments and love connecting with diverse communities, apply today to become part of Detroit's premier retail experience!
Responsibilities
- Provide personalized customer assistance across in-store and digital channels
- Process transactions accurately while maintaining cash handling protocols
- Support visual merchandising initiatives to enhance product displays
- Collaborate with team members to ensure seamless store operations
- Resolve customer inquiries with professionalism and empathy
- Assist in inventory management and stock replenishment
- Participate in seasonal promotions and store events
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic proficiency with POS systems and digital tools
- Valid driver's license for potential inventory runs
- Positive attitude with problem-solving aptitude
- Ability to stand for extended periods and lift up to 25 lbs