Job Description
Join Metro Retail Group as a Part-Time Customer Experience Specialist in the heart of Manhattan! We're seeking energetic individuals to deliver exceptional service while maintaining our brand's premium standards. Enjoy flexible scheduling, competitive hourly wages, and opportunities for growth in a dynamic retail environment. Perfect for students or professionals seeking supplemental income with a modern, inclusive workplace culture.
Responsibilities
- Deliver personalized customer service through in-person and digital channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Support visual merchandising and inventory management initiatives
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with team members to achieve daily sales targets
- Assist in training new staff on brand standards and procedures
Qualifications
- Minimum 6 months retail or customer service experience
- Proficiency with POS systems and basic inventory software
- Strong communication skills and approachable demeanor
- Ability to work evenings, weekends, and holidays as required
- High school diploma or equivalent (currently enrolled students welcome)
- Basic math skills and attention to detail
- Flexibility to adapt to fast-paced retail environments