Job Description
Join our dynamic team at Bloom Retail Group, a premium lifestyle retailer with a flagship location in Baltimore's Inner Harbor. We're seeking enthusiastic Part-Time Customer Experience Specialists to deliver exceptional service and drive our brand's growth in Maryland's vibrant retail scene. This role offers flexible scheduling and the opportunity to work in a fast-paced, visually stunning environment.
As a key member of our customer-focused team, you'll be the face of our brand, creating memorable shopping experiences while supporting our expansion into the New York market. Perfect for students, career changers, or retail professionals seeking work-life balance.
Responsibilities
- Deliver personalized customer service through product knowledge and styling expertise
- Operate POS systems and manage cash transactions with precision
- Execute visual merchandising standards and maintain store presentation
- Process online orders and assist with omnichannel fulfillment
- Collaborate with team to achieve sales targets and KPIs
- Participate in inventory management and stock rotation
- Support special events and seasonal promotions
Qualifications
- 1+ years retail or customer service experience preferred
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including evenings and weekends
- Strong attention to detail and problem-solving abilities
- Proficiency with retail technology and POS systems
- Valid work authorization and reliable transportation
- Availability to work 20-25 hours weekly
- Passion for premium retail and brand aesthetics