Job Description
Join Urban Retail Group's vibrant team as a Part-Time Customer Experience Specialist in the heart of Seattle! We're seeking passionate individuals to deliver exceptional service while supporting our premium retail operations. This role offers flexible scheduling and growth opportunities within a dynamic, employee-focused environment.
As a key brand ambassador, you'll create memorable interactions with discerning clientele while maintaining our signature service standards. Perfect for students, career changers, or those seeking supplemental income – no nights or weekends required!
Responsibilities
- Deliver personalized customer consultations using our luxury product knowledge system
- Process transactions with precision using POS systems while maintaining 100% accuracy
- Execute visual merchandising standards to elevate in-store aesthetics daily
- Resolve customer inquiries with empathy and creative problem-solving techniques
- Collaborate with team during peak hours to maintain seamless operations
- Contribute to inventory management through cycle counts and stock replenishment
- Participate in weekly product training sessions to maintain expertise
Qualifications
- Minimum 6 months retail or customer service experience
- Exceptional verbal communication with polished presentation skills
- Proficiency with retail technology and mobile POS systems
- Flexible availability including weekday availability (20-30 hrs/week)
- Valid Washington state driver's license for occasional store transfers
- Ability to stand for extended periods and lift up to 25 lbs
- Basic math aptitude for cash handling and inventory tasks
- Passion for Seattle's vibrant retail landscape