Job Description
Join our award-winning retail team as a Part-Time Customer Experience Specialist in the heart of Charlotte! We're seeking energetic individuals to deliver exceptional service at our flagship location in Uptown. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic environment. Perfect for students, career changers, and those seeking supplemental income.
Responsibilities
- Provide personalized customer assistance across all product categories
- Process transactions efficiently using POS systems and mobile payment solutions
- Resolve customer inquiries with empathy and problem-solving skills
- Support visual merchandising initiatives to maintain premium store aesthetics
- Collaborate with team members to achieve daily sales targets
- Operate point-of-sale systems with 99%+ accuracy
- Contribute to inventory management and stock rotation processes
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- Minimum 6 months customer service or retail experience
- Proficiency with mobile payment platforms and digital tools
- Exceptional communication and conflict resolution abilities
- Flexible availability including weekends and holiday seasons
- Basic math skills for cash handling and transaction processing
- Valid North Carolina driver's license (for occasional off-site duties)