Job Description
Join our dynamic team at Urban Retail Collective, where we're transforming shopping experiences in Boston's vibrant neighborhoods. We're seeking passionate individuals to deliver exceptional customer service while supporting our flagship location in the South End. This flexible part-time role offers the perfect opportunity to gain retail experience while working in one of America's most exciting cities.
Our ideal candidates thrive in fast-paced environments and share our commitment to creating memorable customer interactions. Enjoy competitive hourly pay, staff discounts, and a supportive team culture that values work-life balance. No nights or weekends required!
Responsibilities
- Deliver personalized customer assistance through in-store and digital channels
- Manage inventory systems and maintain visually appealing displays
- Process transactions accurately while upselling premium products
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team members to achieve daily sales targets
- Contribute to store cleanliness and safety protocols
Qualifications
- Minimum 1 year retail or customer service experience preferred
- Exceptional communication and problem-solving skills
- Availability to work 20-25 hours weekly (including weekends)
- Proficiency with POS systems and basic tech tools
- Strong attention to detail and organizational abilities
- Positive attitude with adaptability to changing priorities