Job Description
Join Oakland's premier retail destination as a Part-Time Customer Experience Specialist! Urban Retail Collective is seeking energetic individuals to deliver exceptional service in our high-end boutique environment. This role offers flexible scheduling perfect for students, career changers, or those seeking supplemental income in the heart of Oakland's vibrant downtown.
We provide competitive pay, comprehensive product training, and a dynamic team culture focused on growth and recognition. As a key brand ambassador, you'll shape memorable shopping experiences while developing valuable retail and communication skills. Enjoy employee discounts, performance bonuses, and opportunities for advancement within our expanding retail ecosystem.
Responsibilities
- Deliver personalized customer service through consultative selling and product knowledge
- Process transactions accurately using our modern POS system while maintaining cash handling security
- Execute visual merchandising standards to create compelling store displays
- Manage inventory cycles and stock replenishment procedures
- Resolve customer inquiries with professionalism and problem-solving skills
- Collaborate with team members to achieve sales targets and operational goals
- Maintain store cleanliness and safety standards per company protocols
Qualifications
- Minimum 1 year retail or customer service experience preferred
- Strong interpersonal communication and active listening abilities
- Basic math proficiency for transaction processing and inventory tasks
- Flexibility to work evenings, weekends, and holidays as required
- Ability to stand for extended periods and lift up to 25 lbs
- Proficiency with retail technology and willingness to learn new systems
- Valid CA driver's license and reliable transportation (if applicable to location)