Job Description
Join Urban Retail Solutions as a Part-Time Customer Experience Specialist in Columbus, OH! We're seeking energetic professionals to deliver exceptional service in our vibrant downtown location. Enjoy flexible scheduling, competitive pay, and opportunities for growth in a dynamic retail environment. Perfect for students, career-changers, or those seeking supplemental income. Apply today to become part of our award-winning team!
Responsibilities
- Deliver personalized customer service through product knowledge and solution-based recommendations
- Process transactions accurately using POS systems while maintaining cash handling standards
- Collaborate with team members to maintain visual merchandising and store presentation standards
- Resolve customer inquiries promptly and escalate complex issues appropriately
- Support inventory management processes including receiving and stock replenishment
- Participate in training programs to enhance product knowledge and service skills
- Contribute to a positive team culture through clear communication and mutual support
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or retail experience preferred
- Proficiency with point-of-sale systems and basic computer applications
- Strong interpersonal skills with ability to build rapport quickly
- Flexible schedule availability including weekends and holidays
- Ability to stand for extended periods and lift up to 25 lbs
- Valid Ohio driver's license may be required for inventory tasks
- Must pass background check and pre-employment drug screening