Job Description
Join our vibrant team at Urban Living Retail in downtown Baltimore as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service while showcasing our curated collection of lifestyle products. This role offers flexible scheduling (20-25 hrs/week) with competitive pay and opportunities for growth in a dynamic retail environment. Perfect for students, career-changers, or those seeking supplemental income in Baltimore's thriving retail scene.
Responsibilities
- Deliver personalized customer service through product knowledge and style recommendations
- Process transactions accurately using POS systems while maintaining cash drawer integrity
- Visual merchandising including stock rotation, display updates, and inventory management
- Resolve customer inquiries promptly while maintaining brand standards
- Collaborate with team members to achieve daily sales targets and operational goals
- Execute loss prevention procedures and maintain store cleanliness standards
Qualifications
- High school diploma or equivalent; college students strongly encouraged to apply
- 6+ months retail or customer service experience preferred
- Strong communication skills with ability to engage diverse clientele
- Basic math proficiency and comfort handling cash/card transactions
- Availability for evening/weekend shifts (including Fridays and Saturdays)
- Ability to stand for extended periods and lift up to 25 lbs
- Passion for Baltimore's local retail scene and community engagement