Job Description
Join Urban Retail Group as a Part-Time Customer Experience Specialist in vibrant Los Angeles! We're seeking energetic individuals to deliver exceptional service at our flagship store. Perfect for students and career changers seeking flexible hours with competitive pay and growth opportunities. Walk-in interviews welcome – no appointment needed!
Why Work With Us?
• Flexible scheduling (evenings/weekends)
• Employee discounts on premium brands
• Free on-site parking
• Paid training and career advancement
Responsibilities
- Deliver personalized customer service through in-store and digital channels
- Process transactions accurately using POS systems
- Manage inventory and maintain visual merchandising standards
- Resolve customer inquiries and escalations with empathy
- Collaborate with team during peak shopping hours
- Contribute to store cleanliness and safety protocols
Qualifications
- High school diploma or equivalent required
- 6+ months retail or customer service experience
- Proficiency with mobile POS systems (e.g., Square)
- Strong communication and problem-solving skills
- Ability to work standing for extended periods
- Flexible availability including weekends and holidays
- Basic math and cash handling accuracy