Job Description
Join Urban Retail Group as a Part-Time Customer Experience Specialist and become the heartbeat of our premium retail environment! We're seeking passionate individuals who thrive in dynamic settings and deliver exceptional service. This role offers flexible scheduling, competitive pay, and growth opportunities within a leading lifestyle brand. Perfect for students, career changers, or anyone seeking meaningful part-time work in California's vibrant retail scene. Enjoy a supportive culture, employee discounts, and training that builds valuable transferable skills.
Responsibilities
- Deliver personalized customer consultations and product recommendations
- Execute visual merchandising standards to create immersive brand experiences
- Process transactions using POS systems while maintaining accuracy
- Resolve customer inquiries with empathy and solution-oriented mindset
- Collaborate with team members to achieve daily sales targets
- Maintain pristine store appearance and inventory management
- Participate in seasonal promotions and product launches
Qualifications
- 1+ years retail or hospitality experience preferred
- Exceptional verbal communication and active listening skills
- Ability to work evenings, weekends, and holidays
- Proficiency with technology (POS systems, mobile apps)
- Strong problem-solving abilities in fast-paced environments
- Valid California driver's license (for occasional store transfers)
- High school diploma or equivalent; college students encouraged
- Passion for fashion, sustainability, or lifestyle brands