Job Description
Join Urban Retail Hub's dynamic team as a Part-Time Customer Experience Specialist! We're seeking enthusiastic individuals to deliver exceptional service in our flagship Boston store. Perfect for students or professionals seeking flexible hours with immediate start opportunities. Enjoy a vibrant work environment, competitive pay, and growth potential within our expanding retail network. No prior experience required—training provided!
Responsibilities
- Deliver outstanding customer service through personalized assistance and product knowledge
- Process transactions accurately using POS systems and handle cash/card payments
- Manage inventory, stock displays, and maintain visual merchandising standards
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to achieve daily sales and operational goals
- Uphold store cleanliness, safety, and brand presentation standards
Qualifications
- High school diploma or equivalent; current college students encouraged to apply
- Availability to work flexible shifts including weekends and evenings
- Strong communication skills and approachable demeanor
- Basic math proficiency and comfort with technology
- Reliable transportation and punctuality
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Positive attitude with a passion for customer satisfaction