Job Description
Join Urban Retail Group's dynamic team as a Part-Time Customer Experience Specialist in vibrant San Antonio! We're seeking energetic individuals to deliver exceptional service in our flagship downtown location. This role offers flexible scheduling (20-25 hrs/week), competitive pay, and growth opportunities within our expanding retail network. Perfect for students or professionals seeking supplemental income with a purpose-driven company.
Responsibilities
- Deliver personalized customer service through in-person and digital channels
- Process transactions accurately using POS systems while maintaining cash handling standards
- Execute visual merchandising plans to enhance product displays and store aesthetics
- Resolve customer inquiries with empathy and solution-oriented approaches
- Collaborate with cross-functional teams to achieve sales targets and operational goals
- Contribute to inventory management processes and stock organization
- Participate in ongoing training to develop product knowledge and sales techniques
Qualifications
- Minimum 6 months customer service or retail experience preferred
- Proficiency with point-of-sale systems and basic digital tools
- Strong communication skills with ability to engage diverse customer demographics
- Flexible availability including evenings, weekends, and holidays
- Valid Texas ID and reliable transportation
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude with commitment to teamwork and company values
- Bilingual (English/Spanish) skills highly desirable