Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Experience Specialist! We're seeking passionate individuals in Austin, TX and New York to elevate our client interactions with energy and professionalism. This flexible role offers competitive pay, immediate start opportunities, and the chance to grow within a forward-thinking company. If you thrive in fast-paced environments and love helping others, this is your moment to shine!
Responsibilities
- Deliver exceptional customer service via in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries with empathy and efficiency
- Assist with inventory management and store operations
- Collaborate with team members to maintain high service standards
- Contribute to a positive, inclusive work environment
Qualifications
- Minimum 6 months customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic proficiency with retail technology systems
- High school diploma or equivalent
- Valid work authorization in the US
- Positive attitude and problem-solving mindset