Job Description
Join Urban Retail Collective's dynamic team as a Part-Time Customer Experience Specialist in Baltimore! We're seeking passionate individuals to deliver exceptional service in our flagship downtown location. This flexible 20-25 hour/week role offers competitive pay, growth opportunities, and a vibrant work environment.
Responsibilities
- Deliver personalized customer service through in-store interactions and digital channels
- Process transactions accurately using POS systems while maintaining cash handling standards
- Support visual merchandising initiatives to enhance product displays
- Resolve customer inquiries with empathy and product expertise
- Collaborate with team members to achieve daily sales targets
- Assist in inventory management and stock replenishment
- Participate in weekly training sessions to expand product knowledge
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Basic proficiency with point-of-sale systems
- High school diploma or equivalent required
- Valid Maryland ID for employment verification
- Availability to work 3-5 shifts per week (15-25 hours)
- Positive attitude with problem-solving mindset