Job Description
Join Metro Retail Group's dynamic team as a Part-Time Customer Experience Specialist in the heart of New York City! We're seeking enthusiastic individuals to deliver exceptional service at our flagship location in Midtown Manhattan. This role offers flexible scheduling (15-25 hours/week) with competitive pay and opportunities for growth within our expanding retail network.
As a key ambassador of our brand, you'll create memorable shopping experiences while supporting our fast-paced environment. Perfect for students, career changers, or those seeking supplemental income with local hours. Enjoy employee discounts, transit benefits, and a vibrant workplace culture.
Responsibilities
- Deliver personalized customer service through product knowledge and consultative selling
- Process transactions accurately and efficiently using POS systems
- Execute visual merchandising standards to maintain premium store presentation
- Collaborate with team to achieve daily sales and customer satisfaction targets
- Assist with inventory management and stock replenishment procedures
- Resolve customer inquiries with professionalism and problem-solving skills
- Participate in weekly training sessions to enhance product expertise
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Basic proficiency with point-of-sale systems and technology
- Detail-oriented with organizational abilities
- Positive attitude and team collaboration mindset
- Must be legally authorized to work in the United States
- High school diploma or equivalent required