Job Description
Join our dynamic team as a Part-Time Customer Experience Specialist at Urban Retail Group in Los Angeles! We're seeking energetic individuals to deliver exceptional service while supporting our flagship store operations. This immediate-start opportunity offers flexible hours perfect for students or professionals seeking supplemental income. Benefit from competitive pay, on-the-job training, and a vibrant work environment in one of LA's most iconic neighborhoods.
Responsibilities
- Deliver personalized customer service through in-store assistance and digital engagement
- Process transactions accurately using our POS system while maintaining cash handling protocols
- Support visual merchandising standards and product inventory management
- Collaborate with team members to maintain store cleanliness and safety standards
- Resolve customer inquiries promptly and escalate complex issues to management
- Participate in product knowledge training to provide accurate information
- Contribute to sales floor coverage during peak business hours
Qualifications
- High school diploma or equivalent; college students strongly encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Proficiency with point-of-sale systems and basic math skills
- Flexible availability including evenings, weekends, and holidays
- Strong communication and problem-solving abilities
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to team collaboration