Job Description
Join Urban Retail Group's vibrant team as a Part-Time Customer Service Associate in Columbus! We're seeking energetic individuals who thrive in fast-paced environments and love helping customers discover their perfect finds. This role offers flexible scheduling (15-25 hours/week) with competitive pay and opportunities for growth within our expanding retail network. Enjoy a modern workspace with employee discounts, wellness programs, and a supportive team culture. Perfect for students, career changers, or anyone seeking a dynamic part-time opportunity in Columbus's thriving retail scene.
Responsibilities
- Deliver exceptional in-store customer experiences through product knowledge and personalized assistance
- Process transactions accurately using POS systems while maintaining cash handling security
- Manage inventory tasks including stock rotation, floor displays, and backroom organization
- Resolve customer inquiries promptly while maintaining brand service standards
- Collaborate with team members to achieve sales targets and operational efficiency
- Participate in seasonal merchandising and visual presentation updates
Qualifications
- Previous retail or customer service experience preferred but not required
- Strong communication skills with approachable, customer-focused demeanor
- Basic math proficiency and comfort with technology (POS systems)
- Availability to work weekends, evenings, and holiday seasons
- High school diploma or equivalent; enrollment in college a plus
- Ability to stand for extended periods and lift up to 25 lbs