Job Description
Join Urban Retail Group's dynamic team as a Part-Time Customer Service Associate! We're seeking energetic professionals to deliver exceptional experiences in our flagship Washington D.C. location. Perfect for students or those seeking flexible hours, this role offers competitive pay and immediate opportunities for growth. Walk-in interviews welcome – no appointment needed!
Responsibilities
- Provide exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and escalations promptly
- Contribute to store visual merchandising standards
- Collaborate with team members to achieve sales targets
- Maintain clean and organized store environment
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings and weekends (including holidays)
- Basic math proficiency for cash handling
- Comfortable standing for extended periods
- High school diploma or equivalent
- Reliable transportation to downtown location
- Positive attitude with problem-solving mindset