Job Description
Join Metro Retail Solutions as a Part-Time Customer Service Associate and become the face of our premium retail experience in the heart of Manhattan. We're seeking energetic professionals to deliver exceptional service while supporting our dynamic team. Enjoy flexible scheduling, competitive pay, and opportunities for growth in a fast-paced environment. Perfect for students or career changers seeking work-life balance.
Responsibilities
- Provide exceptional customer service through in-person interactions and digital channels
- Process transactions accurately using POS systems and handle cash management
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with team members to maintain store cleanliness and operational standards
- Support promotional activities and product launches
Qualifications
- High school diploma or equivalent; college students welcome to apply
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic proficiency with POS systems and digital tools
- Ability to work evenings, weekends, and holidays
- Valid New York State ID for employment verification
- Physical ability to stand for extended periods and lift up to 25 lbs