Job Description
Join Urban Retail Solutions' dynamic team as a Part-Time Customer Service Associate in Columbus! We're seeking energetic individuals to deliver exceptional experiences while supporting our growing retail operations. Perfect for students and flexible schedules, this role offers competitive pay and growth opportunities in a fast-paced environment.
Our ideal candidate thrives in customer-facing roles and values teamwork. Enjoy a modern workspace, comprehensive training, and the chance to build transferable skills while making a tangible impact. Apply today to join Ohio's most innovative retail team!
Responsibilities
- Provide exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems and maintain cash handling protocols
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and concerns with professionalism and empathy
- Collaborate with team members to maintain store cleanliness and organization
- Participate in seasonal promotions and product launches
- Contribute to sales targets through upselling and product knowledge
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency for transaction processing
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Flexibility to work evenings, weekends, and holidays
- Proficiency with point-of-sale systems
- Positive attitude and team-oriented mindset