Job Description
Join our dynamic team at Fresno Community Services and make a meaningful impact in your community! We're seeking enthusiastic individuals to provide exceptional customer support while delivering our core mission of accessible local services. Enjoy flexible scheduling, competitive pay, and a supportive environment where your contributions directly enhance resident experiences. Perfect for students, parents, and career changers seeking work-life balance.
Responsibilities
- Deliver outstanding in-person and phone customer support for community programs
- Manage client inquiries and resolve service issues efficiently
- Process registrations and maintain accurate client records
- Collaborate with cross-functional teams to ensure seamless service delivery
- Support community outreach initiatives and local event coordination
- Adhere to organizational policies while maintaining high service standards
Qualifications
- High school diploma or equivalent; college coursework preferred
- 6+ months customer service or retail experience
- Exceptional verbal communication and interpersonal skills
- Proficiency with Microsoft Office Suite and CRM systems
- Ability to work flexible hours including evenings/weekends
- Valid California driver's license (if local travel required)
- Strong problem-solving abilities with attention to detail