Job Description
Join Urban Retail Solutions as a Part-Time Customer Service Associate and become the heartbeat of our dynamic Houston team! We're seeking energetic individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences. This flexible role offers immediate opportunities for growth with competitive pay and a supportive work culture. Perfect for students, career changers, or anyone seeking supplemental income in the Houston area. Enjoy competitive benefits including employee discounts and flexible scheduling.
Responsibilities
- Deliver outstanding customer service through in-person, phone, and digital channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory and product displays to ensure optimal store presentation
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to achieve sales targets and operational goals
- Assist with merchandising, stocking, and store maintenance tasks
- Participate in ongoing training to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent (current students welcome)
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills with fluency in English and Spanish (bilingual a plus)
- Ability to work evenings, weekends, and holidays on flexible schedule
- Basic proficiency with point-of-sale systems and digital tools
- Reliable transportation and punctual attendance record
- Positive attitude with problem-solving aptitude
- Ability to stand for extended periods and lift up to 25 lbs