Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Associate in Los Angeles! We're seeking energetic individuals to deliver exceptional service and support our growing retail operations. This immediate-start position offers flexible scheduling and the opportunity to develop valuable customer experience skills in a fast-paced environment. Perfect for students, career changers, or those seeking supplemental income.
Responsibilities
- Provide exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems and maintain cash handling protocols
- Assist with inventory management, stocking, and visual merchandising
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with team members to maintain store cleanliness and operational standards
- Contribute to sales goals through product knowledge and upselling techniques
- Participate in training programs to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and evenings
- Basic math proficiency and comfort with transactional systems
- Positive attitude and problem-solving aptitude
- Reliable transportation and punctuality
- Must be available to start immediately