Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Associate in Fort Worth! We're seeking friendly, energetic individuals to deliver exceptional shopping experiences while supporting our retail operations. This flexible position offers competitive pay and opportunities for growth in a fast-paced environment. Perfect for students, professionals seeking supplemental income, or anyone wanting to build customer service skills.
Our Fort Worth location is conveniently situated near major transit hubs and shopping districts, making it easily accessible for job seekers across the Dallas-Fort Worth metroplex. Enjoy a supportive team culture, employee discounts, and a schedule that accommodates your lifestyle.
Responsibilities
- Provide exceptional customer service through in-person and digital support channels
- Process transactions accurately using POS systems and maintain cash handling protocols
- Assist with inventory management, stocking, and visual merchandising
- Resolve customer inquiries and complaints promptly with professional solutions
- Collaborate with team members to maintain store cleanliness and organization
- Participate in product knowledge training to support customer recommendations
- Adhere to all company policies and safety procedures
Qualifications
- High school diploma or equivalent required
- 6+ months of customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic proficiency with POS systems and digital tools
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Flexible availability including evenings, weekends, and holidays
- Positive attitude and problem-solving mindset
- Valid Texas ID or driver's license