Job Description
Join Urban Retail Hub's dynamic team as a Part-Time Customer Service Associate! We're seeking energetic individuals to deliver exceptional shopping experiences in our flagship Manhattan location. This flexible role (20-25 hrs/week) offers competitive pay, employee discounts, and growth opportunities within our expanding retail network. Perfect for students or professionals seeking supplemental income with a forward-thinking company.
Responsibilities
- Deliver personalized customer service through in-store consultations and digital support
- Process transactions using POS systems while maintaining 100% accuracy
- Manage inventory and visual merchandising to maintain brand standards
- Collaborate with cross-functional teams to drive seasonal promotions
- Resolve customer inquiries with empathy and solution-oriented approaches
- Contribute to store operations during peak hours and weekends
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- 6+ months experience in retail, hospitality, or customer service
- Proficiency with POS systems and basic MS Office applications
- Exceptional communication skills with multilingual ability a plus
- Flexible availability including evenings and weekends
- Valid work authorization for US employment