Job Description
Join our dynamic team as a Part-Time Customer Service Associate at Urban Retail Group's flagship location in downtown Washington DC. This immediate-start opportunity offers flexible hours and competitive compensation while serving the vibrant DC community. We're seeking energetic individuals passionate about delivering exceptional service in a fast-paced retail environment. Perfect for students, career changers, or those seeking supplemental income with no night/weekend availability required.
Our retail hub sits in the heart of the city's business district, offering unparalleled convenience for local job seekers. Enjoy modern amenities, comprehensive training, and a supportive team culture. With multiple part-time shifts available, you can craft a schedule that fits your lifestyle while gaining valuable customer experience.
Responsibilities
- Deliver outstanding in-person and phone customer service with a warm, professional demeanor
- Process transactions accurately using POS systems while maintaining security protocols
- Assist customers with product inquiries, returns, and inventory management
- Collaborate with team members to maintain store presentation and cleanliness standards
- Participate in inventory audits and stock replenishment processes
- Operate point-of-sale systems and handle cash/credit transactions
- Contribute to a positive team environment through proactive communication
Qualifications
- High school diploma or equivalent required; college students welcome
- Previous retail or customer service experience preferred but not required
- Strong communication skills with ability to multitask in busy environments
- Basic computer proficiency and comfort with technology systems
- Reliable transportation and punctuality for scheduled shifts
- Flexibility to work 20-30 hours weekly across weekdays
- Positive attitude and commitment to exceptional service standards