Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Associate! We're seeking energetic individuals to deliver exceptional experiences in our high-traffic Columbus location. This role offers flexible scheduling and growth opportunities for students, professionals, and career-changers alike. Enjoy competitive pay, employee discounts, and a vibrant team environment while building valuable retail skills.
What We Offer:
- Flexible shifts (15-25 hours/week)
- Starting at $15/hour + performance bonuses
- Comprehensive product training
- Advancement opportunities to full-time roles
- Fun, team-oriented culture
Responsibilities
- Deliver outstanding customer service through personalized assistance and product recommendations
- Process transactions accurately using POS systems while maintaining cash handling standards
- Support inventory management through stock replenishment and visual merchandising
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with team members to achieve daily sales targets
- Maintain store cleanliness and organized displays
- Participate in seasonal promotions and store events
Qualifications
- Minimum 6 months customer service or retail experience
- Strong communication and interpersonal skills
- Basic math proficiency for cash handling
- Ability to stand/walk for extended periods
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required
- Proficient with mobile devices and basic tech tools
- Positive attitude with problem-solving mindset