Job Description
Are you looking for a flexible, rewarding opportunity in the heart of New York City?
Apex Retail Solutions is currently hiring a Part-Time Customer Service Representative to join our growing team. If you are passionate about helping others and thrive in a fast-paced environment, we want to meet you. We offer a competitive hourly rate, flexible scheduling, and a modern, inclusive workplace culture.
As a Customer Service Representative, you will be the face of our brand, ensuring every client leaves satisfied. This is an excellent opportunity for students or those seeking work-life balance.
Responsibilities
- Greet and Welcome: Provide a warm, friendly greeting to all customers entering the store and assist them with their needs.
- Customer Assistance: Answer product inquiries, provide recommendations, and resolve customer concerns efficiently and professionally.
- Transaction Management: Process sales, returns, and exchanges accurately using our POS systems.
- Store Operations: Maintain a clean, organized, and visually appealing sales floor in accordance with company standards.
- Inventory Support: Assist with inventory counts and stock replenishment as needed.
- Team Collaboration: Communicate effectively with team members and management to ensure smooth daily operations.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: Previous experience in customer service or retail is a plus, but we are willing to train the right candidate.
- Communication: Excellent verbal communication skills with a polite and professional demeanor.
- Availability: Must be available to work evenings, weekends, and holidays.
- Computer Skills: Basic proficiency with computers and POS systems.
- Reliability: Punctual and dependable with a strong work ethic.