Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist in Houston! We're seeking energetic individuals to deliver exceptional shopping experiences at our flagship location in the Galleria area. Enjoy flexible scheduling, competitive pay, and opportunities for growth in a supportive retail environment.
What We Offer: Paid training, employee discounts, and a vibrant workplace culture. Perfect for students, career changers, or anyone seeking flexible hours without sacrificing income.
Responsibilities
- Deliver outstanding customer service through personalized assistance and product recommendations
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory through stock rotation, replenishment, and visual merchandising
- Resolve customer inquiries and complaints with empathy and efficiency
- Collaborate with team members to achieve sales targets and operational excellence
- Maintain store cleanliness and organization standards
- Participate in seasonal promotions and store events
Qualifications
- High school diploma or equivalent (current students welcome)
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency for transaction processing
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including evenings, weekends, and holidays
- Proficiency with point-of-sale systems and mobile devices
- Positive attitude and team-oriented mindset