Job Description
Join Fort Worth Retail Hub as a Part-Time Customer Service Specialist and become the face of our thriving downtown location! We're seeking energetic individuals passionate about delivering exceptional experiences while serving our diverse community. This role offers flexible scheduling including evenings and weekends, making it perfect for students or those seeking supplemental income. Enjoy a supportive team environment with growth opportunities into full-time roles or specialized departments. Our modern retail space features competitive pay, employee discounts, and a commitment to your professional development.
Responsibilities
- Deliver outstanding customer service through in-person interactions and digital channels
- Process transactions accurately using POS systems and handle cash/credit payments
- Assist with inventory management, stocking, and visual merchandising
- Resolve customer inquiries and complaints with empathy and efficiency
- Collaborate with team members to maintain store appearance and operations
- Participate in product knowledge training to provide expert recommendations
- Support promotional campaigns and seasonal events
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Basic math proficiency for transaction handling
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required
- Proficiency with point-of-sale technology
- Positive attitude and team-oriented mindset