Job Description
Join Urban Hub Solutions as a Part-Time Customer Service Specialist in Philadelphia! We're seeking energetic individuals to deliver exceptional experiences at our downtown location. This role offers flexible hours (20-25 hrs/week), competitive pay, and opportunities for growth in a dynamic retail environment. Perfect for students or professionals seeking supplemental income with a supportive team culture. Why Choose Us? • Industry-leading training • Employee discounts • Modern workspace • Career advancement paths • Weekly pay schedule
Responsibilities
- Deliver outstanding in-person customer service with product knowledge and problem-solving
- Process transactions accurately using POS systems and handle cash/credit payments
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with team to maintain store cleanliness and operational standards
- Participate in weekly training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills and approachable demeanor
- Basic math proficiency and comfort with technology
- Availability to work evenings, weekends, and holidays
- Valid Pennsylvania ID and ability to stand for extended periods
- Background check required upon hiring