Job Description
Join Urban Retail Group's dynamic team as a Part-Time Customer Service Specialist in the heart of San Francisco! We're seeking energetic individuals to deliver exceptional shopping experiences at our flagship location. Enjoy competitive hourly pay, flexible scheduling, and opportunities for growth in a vibrant retail environment. Perfect for students, career changers, or professionals seeking work-life balance.
Responsibilities
- Provide exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with professionalism
- Assist with inventory management and visual merchandising
- Collaborate with team members to maintain store standards
- Support seasonal promotions and events
- Maintain knowledge of product inventory and features
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Proficiency with basic computer applications
- Detail-oriented with organizational abilities
- Positive attitude and problem-solving mindset
- Must be authorized to work in the US