Job Description
Join our dynamic team as a Part-Time Customer Service Specialist at Southwest Retail Solutions! We're seeking energetic individuals to deliver exceptional experiences in our fast-paced Albuquerque retail environment. This role offers flexible scheduling and competitive compensation while building valuable customer service skills. Perfect for students, career changers, or those seeking supplemental income. Enjoy a supportive team culture with growth opportunities and employee discounts!
Responsibilities
- Provide outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with professionalism
- Assist with inventory management and merchandising tasks
- Collaborate with team members to maintain store presentation
- Contribute to sales goals through product knowledge and upselling
- Adhere to all safety and operational protocols
Qualifications
- High school diploma or equivalent (current students welcome)
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency and cash handling abilities
- Proficiency with point-of-sale systems
- Availability to work evenings, weekends, and holidays
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude with problem-solving mindset