Job Description
Join our dynamic team at Metro Retail Solutions as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional experiences to our Atlanta-area customers. This role offers flexible scheduling and growth opportunities within a supportive environment. Perfect for students or professionals seeking work-life balance.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Resolve customer complaints and escalate issues when necessary
- Assist with inventory management and store merchandising
- Collaborate with team members to maintain store standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Basic proficiency with technology and POS systems
- Positive attitude and team-oriented mindset