Job Description
Join our dynamic team at Fresno Community Hub as a Part-Time Customer Service Specialist! We're seeking a passionate individual to deliver exceptional service to our diverse clientele. This role offers flexible hours and the opportunity to make a real impact in your local community. If you thrive in fast-paced environments and excel at building relationships, apply today and become part of Fresno's most trusted service provider!
Responsibilities
- Provide outstanding in-person and phone customer support
- Resolve inquiries and complaints with empathy and efficiency
- Process transactions accurately using POS systems
- Assist with inventory management and store merchandising
- Collaborate with team members to maintain high service standards
- Participate in community outreach programs
- Maintain clean and organized workspaces
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer literacy and POS system knowledge
- Ability to work flexible shifts including weekends
- Valid driver's license and reliable transportation
- Positive attitude and problem-solving mindset
- Bilingual (English/Spanish) a plus