Job Description
Join Urban Retail Group's vibrant team in Chicago! We're seeking enthusiastic Part-Time Customer Service Specialists to deliver exceptional experiences at our downtown flagship store. This flexible role (20-25 hours/week) is perfect for students or professionals seeking work-life balance while building retail expertise. Enjoy competitive pay, employee discounts, and a dynamic environment in one of America's most exciting cities.
Responsibilities
- Provide outstanding customer service across in-person and digital channels
- Process transactions accurately using POS systems
- Manage inventory and maintain store presentation standards
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team during peak hours and seasonal events
- Support visual merchandising initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving skills
- Availability to work evenings, weekends, and holidays
- Basic proficiency with technology and POS systems
- Ability to stand for extended periods
- Positive attitude with team player mindset