Job Description
Join our dynamic team at Urban Retail Group as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional experiences to our Oakland community. Enjoy flexible scheduling, competitive pay, and a supportive work environment perfect for students or career changers. Apply today and become part of our award-winning retail family!
Responsibilities
- Provide personalized assistance to customers via phone, email, and in-store visits
- Process transactions accurately while maintaining cash drawer accountability
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team members to maintain organized displays and stock levels
- Contribute to store cleanliness and safety standards
- Participate in training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (current students welcome)
- Previous customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings and weekends (15-25 hours/week)
- Basic math proficiency and attention to detail
- Valid work authorization in the United States