Job Description
Join our vibrant team at Nashville Retail Hub in Charlotte, NC! We're seeking enthusiastic part-time Customer Service Specialists to deliver exceptional experiences to our growing customer base. Enjoy flexible scheduling, competitive pay, and a supportive work environment in one of Charlotte's most dynamic retail districts. Perfect for students, career changers, or anyone seeking work-life balance.
As a cornerstone of our customer experience team, you'll engage with diverse clients daily while developing valuable retail and communication skills. We provide comprehensive training and opportunities for advancement within our network of 20+ local stores.
Responsibilities
- Deliver friendly, efficient customer service across in-store and digital channels
- Process transactions accurately using POS systems and handle cash payments
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and complaints with empathy and solution-oriented thinking
- Collaborate with team members to maintain store cleanliness and operational standards
- Participate in seasonal promotions and special events
Qualifications
- High school diploma or equivalent (current students welcome)
- 6+ months customer service or retail experience preferred
- Strong communication skills and approachable demeanor
- Basic math proficiency and comfort with technology
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Flexible availability including weekends and holidays
- Valid North Carolina driver's license (if driving required)