Job Description
Join Metro Retail Solutions as a Part-Time Customer Service Specialist and become the face of our dynamic retail operations in Nashville! We're seeking energetic individuals who thrive in fast-paced environments to deliver exceptional customer experiences. This role offers flexible scheduling (15-25 hours/week) and opportunities for growth within our expanding team. Enjoy competitive pay, employee discounts, and a supportive team culture focused on excellence. Perfect for students, career changers, or those seeking supplemental income in the heart of Tennessee's vibrant retail scene.
Responsibilities
- Provide exceptional in-person customer service and product recommendations
- Process transactions accurately using POS systems and handle cash operations
- Manage inventory counts and maintain organized stockroom conditions
- Assist with visual merchandising and store presentation standards
- Resolve customer inquiries and escalations with professionalism
- Collaborate with team members to achieve daily sales targets
- Adhere to all safety protocols and loss prevention procedures
Qualifications
- High school diploma or equivalent required
- 6+ months retail or customer service experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Availability to work evenings, weekends, and holidays
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset
- Nashville area residency preferred