Job Description
Join CityHub Retail Solutions as a Part-Time Customer Service Specialist and become the heart of our Cleveland community! We're seeking energetic individuals to deliver exceptional service at our downtown location. Enjoy flexible hours, competitive pay, and a supportive environment where your growth matters. Perfect for students, parents, and career changers seeking meaningful local opportunities. Apply today and start making a difference in your neighborhood!
Responsibilities
- Deliver outstanding in-person customer service with a warm, professional demeanor
- Process transactions accurately using POS systems while maintaining cash handling integrity
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management, stocking, and store merchandising
- Collaborate with team members to maintain a clean, organized shopping environment
- Support promotional events and seasonal campaigns as needed
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings/weekends
- Basic math proficiency for transaction processing
- Reliable transportation and punctuality
- Positive attitude with problem-solving mindset