Job Description
Join our dynamic team as a Part-Time Customer Service Specialist at Fort Worth Community Services! We're seeking enthusiastic individuals to deliver exceptional support to our diverse clientele. This flexible role offers 20-25 hours weekly with competitive pay and opportunities for growth. If you're passionate about helping others and thrive in a fast-paced environment, apply today to become part of Fort Worth's most trusted community service provider!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Resolve service issues and escalate complex cases to supervisors
- Maintain accurate customer records in our CRM system
- Process transactions and assist with basic administrative tasks
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with basic computer applications
- Ability to work flexible hours including weekends
- Positive attitude and team-oriented mindset
- Valid Texas driver's license (if required for local travel)