Job Description
Join our dynamic team at Charlotte Retail Solutions as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional experiences to our valued customers in the vibrant Charlotte community. This role offers flexible scheduling and growth opportunities within a supportive environment. If you're passionate about service and thrive in fast-paced settings, apply today!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using POS systems while maintaining cash accountability
- Assist with inventory management and product displays to ensure store presentation standards
- Collaborate with team members to resolve customer issues and optimize store operations
- Participate in training sessions to enhance product knowledge and service skills
- Maintain clean and organized store environment to enhance customer experience
Qualifications
- High school diploma or equivalent; college students welcome to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication and interpersonal skills with a service-oriented mindset
- Ability to work flexible hours including evenings and weekends
- Proficient in basic computer applications and point-of-sale systems
- Valid driver's license and reliable transportation for occasional off-site duties
- Must pass background check and drug screening