Job Description
Join our dynamic team at Metro Retail Solutions as a Part-Time Customer Service Specialist! We're seeking friendly, detail-oriented individuals to deliver exceptional experiences in our Kansas City location. Enjoy flexible hours, competitive pay, and a supportive environment that values growth and work-life balance. Perfect for students or professionals seeking supplemental income with opportunities for advancement.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using point-of-sale systems
- Assist with inventory management and stock replenishment
- Resolve customer complaints promptly and effectively
- Collaborate with team members to maintain store presentation
- Train new staff on store policies and procedures
- Contribute to sales goals through upselling and product knowledge
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency and cash handling experience
- Ability to work flexible hours including weekends
- Proficiency with POS systems and Microsoft Office
- Positive attitude and problem-solving mindset
- Valid driver's license and reliable transportation