Job Description
Join our dynamic team at TechSprint Solutions as a Part-Time Customer Service Specialist in Atlanta! We're seeking energetic individuals to deliver exceptional support to our growing client base. This role offers flexible hours, competitive pay, and opportunities for growth in a fast-paced tech environment. Perfect for students or professionals seeking work-life balance!
Walk-in interviews held daily at our Atlanta office: Monday-Friday, 9 AM - 4 PM. Bring your resume and enthusiasm!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with exceptional professionalism
- Resolve technical issues and troubleshoot product problems efficiently
- Document interactions and maintain detailed case records in CRM systems
- Collaborate with technical teams to escalate complex issues
- Contribute to process improvements for customer service workflows
- Represent our brand with positivity and solution-oriented communication
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years customer service or technical support experience preferred
- Strong verbal/written communication skills and active listening ability
- Proficient with Microsoft Office and CRM platforms
- Ability to work independently and as part of a collaborative team
- Flexible availability including evenings and weekends
- Must be 18+ and authorized to work in the US