Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist in Philadelphia, Ohio! We're seeking enthusiastic individuals to deliver exceptional customer experiences while supporting our growing retail operations. This flexible position offers weekday and weekend shifts with competitive compensation and opportunities for advancement. Enjoy a modern work environment where your contributions make a real impact in our local community.
Responsibilities
- Provide exceptional in-person customer service and product recommendations
- Process transactions accurately using POS systems and handle cash operations
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to maintain store cleanliness and organization
- Participate in seasonal promotions and special store events
- Contribute to a positive team environment through clear communication
Qualifications
- High school diploma or equivalent required
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency and cash handling abilities
- Availability to work flexible hours including weekends
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude with problem-solving aptitude
- Reliable transportation to the Commerce Drive location