Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional experiences at our flagship location in Oakland's vibrant downtown. This role offers flexible scheduling (15-25 hours/week) with competitive pay and growth opportunities within our expanding retail network. Perfect for students or professionals seeking supplemental income with a focus on community engagement.
Responsibilities
- Provide in-store customer assistance with product inquiries and purchases
- Process transactions accurately using POS systems
- Resolve customer concerns with empathy and efficiency
- Maintain organized and visually appealing product displays
- Collaborate with team members on inventory management
- Support store operations during peak business hours
- Contribute to a positive team environment
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Basic proficiency with point-of-sale systems
- High school diploma or equivalent required
- Valid California ID for employment verification
- Detail-oriented with multitasking abilities
- Positive attitude and problem-solving mindset